Magnolia Home Inspections

Privacy Policy



Privacy Policy Last Updated: September 27, 2022

Magnolia Property Consultants, LLC, doing business also as “Magnolia Home Inspections,” (“Magnolia Home Inspections, LLC,” “we,” or “us,” or “our”) cares about your privacy and recognizes the importance of protecting your personal information. This Privacy Policy (“Policy”) describes the kind of information we may collect during your visit to our websites (including and mobile applications (the “Sites”), or when you engage in us over the phone or in other offline interactions with our business. This Policy does not encompass the personal information we collect from our employees, job applicants, independent contractors, franchises or franchise applicants. By accessing the Sites, you agree to our collection and use of Personal Information as described in this Policy and in our Terms of Use.

Personal Information We May Collect

We collect your personal information when you visit our Sites, download any of our mobile applications, request information about our services, book an inspection, register for mailing lists, submit comments or otherwise interact with the Sites, email or call us, submit a review or evaluation of our services, or when you voluntarily provide information to us through an email or phone call. We may also collect your personal information from customer referrals and third parties that determined you or your clients (for real estate professionals) may be interested in our services.

The information we collect may include personal information such as your name, email address, address of the property for inspection, your home or billing address, telephone numbers, company affiliations of real estate professionals, or your photograph should you choose to provide it (e.g., in connection with a review). We may also collect records of services you purchased, obtained or considered and payment information, as well as recordings of calls to our customer service line (for quality assurance purposes).

We may also collect personal information from you automatically, when you visit our Sites. This information may include your IP address, your device and browser type, information about your interaction with our Sites and advertisements.

How We May Use Your Personal Information

We protect our client’s right to privacy.  We do not share personal information with agencies outside the Magnolia Team who do not provide direct inspection services for the specific services ordered by our clients.

Cookies and Analytics

Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help users navigate websites efficiently as well as to provide information to the owner of the websites. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit

When you visit the Site, we may place a “cookie” or other online tracking device (e.g. web beacons) that recognizes you when you visit the Sites. These are used for technical convenience to store information on your computer. For instance, we may use a session cookie to store form information that you have entered so that you do not have to enter such information again. We may use information stored in such text files and images to customize your experience on this website and to monitor use of this website. You may set your browser to notify you when you receive a cookie. Many web browsers also allow you to block cookies. If you block cookies you may not be able to access certain parts of this website. You can disable cookies from your computer system by following the instructions on your browser or at

We use Google Analytics to evaluate the use of our website. Google Analytics uses cookies and other identifiers to collect information, such as how often users visit the website, what pages they visit when they do so, and what other websites they visited prior to visiting our website. To learn more about how Google Analytics collects personal information, review Google’s Privacy Policy.

Do Not Track

“Do Not Track” is a privacy preference that users can set in certain web browsers. We do not respond to browser do not track signals.

Personal Information of Minors

Our products and services are not directed to minors under the age of 13 and we do not knowingly collect the Personal Information of minors under 13.

How We Keep Your Personal Information Secure

We implement and maintain reasonable security appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process. Our reasonable security program is implemented and maintained in accordance with applicable law and relevant standards. However, there is no perfect security, and reasonable security is a process that involves risk management rather than risk elimination. While we are committed to developing, implementing, maintaining, monitoring and updating a reasonable information security program, no such program can be perfect; in other words, all risk cannot reasonably be eliminated. Data security incidents and breaches can occur due to vulnerabilities, criminal exploits or other factors that cannot reasonably be prevented. Accordingly, while our reasonable security program is designed to manage data security risks and thus help prevent data security incidents and breaches, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security.

Tennessee Data Privacy Rights

If you are a Tennessee resident, you may have additional rights regarding your personal information, including rights to access or delete such information, in accordance with Tennessee law. To learn more about your Tennessee privacy rights, see our Tennessee Privacy Notice.

Other Websites and Social Media Buttons

Our Site may contain links to other websites or social media buttons. We are not responsible for the privacy practices or the content of those websites or social media platforms. This Privacy Policy applies only to our business and the personal information we collect.

Changes to This Policy

We will review and update this Policy as required to keep current with rules and regulations, new technologies and security standards. We will post those changes on the website or update the “last updated” date of the Privacy Policy. In certain cases and if the changes are material, you will be notified via email or a notice on our website.


We strive to provide individuals with disabilities equal access to our products and services, including through an accessible website. If you have questions, comments, or encounter any difficulty in using our site, please contact or call us at 615-630-8268

Contact Us

If there are any questions regarding this Policy or to request a copy of this Policy in another format you may contact us using the information below.